How to Send Your Saliva Sample
Collecting your sample takes about two minutes. Here's how.
Before you collect
Wait at least 15 minutes after eating, drinking, brushing, or using mouthwash. Water is fine.
Collect the sample
Take 3 clean Q-Tips. Swab the inside of your cheeks and gums, saturating both ends of each swab with saliva. Let them air dry for a few minutes, then seal them in a zip-lock bag.
Label the bag
Write the name, date of birth, and phone number of the person being tested directly on the bag. If you're collecting for your child, use their information, not yours.
Mail it
Send by USPS Priority Mail to:
Thrive With Wellness
Kyla Phillips
160 Old Derby St, Suite 111
Hingham, MA 02043
After you purchase your remote test, you'll be given the option to request a free prepaid mailing label.
A few notes
Samples are stable for mailing, so there's no rush to the post office the same day. Collect when it's convenient, then send within a few days.
Before your results
Activate your client portal account (you'll get an email invitation), download the "Better by Practice Better" app, and complete your update form.
This is where you list current concerns, supplements, and medications. Kyla uses this information directly when running your test, so completing it before you mail your sample keeps things moving.
Remote Testing Follow Up Options
Wondering why saliva testing is all I need? Here's how remote testing works →